Unagame Terms and Conditions — Know Before You Play

1 Eligibility

To open an account and use any service on Unagame, you must meet the following eligibility requirements at all times:

• You must be at least 21 years of age — the legal minimum gambling age in the Philippines.
• You must be a resident of or physically located in a jurisdiction where online betting is permitted under applicable law.
• You must not be a current employee, contractor, or immediate family member of any employee or contractor of Unagame.
• You must be capable of entering into a legally binding agreement under Philippine law.
• You must not have a prior account on Unagame that was suspended or permanently closed due to policy violations.

Unagame reserves the right to request proof of age or identity at any time. If a player is found to have registered while underage, any winings generated during that period will be forfeited and the account will be permanently closed without further notice.

2 Account Registration

Each player is permitted to hold only one active account on the Unagame platform. Creating duplicate accounts — whether under the same or a different name — is strictly prohibited and may result in account suspension and forfeiture of all associated balances.

Accurate Information

When registering, you are required to provide accurate, current, and complete information. This includes your legal name, date of birth, valid contact number, and a working email address. Providing false registration information is a violation of these terms.

Account Verification (KYC)

Unagame may require identity verification before processing withdrawals or granting access to certain features. Verification documents may include a government-issued ID (e.g., PhilSys ID, passport, driver's licence, Unified Multi-Purpose ID), proof of address, or confirmation of payment method ownership. Failure to complete verification within a reasonable timeframe may result in temporary suspension of withdrawal privileges.

Login Security

You are solely responsible for maintaining the confidentiality of your Unagame username and password. Do not share your login credentials with anyone. Unagame will not be held liable for losses resulting from unauthorised access to your account where reasonable security practices were not followed by the account holder.

3 Deposits & Payments

All transactions on Unagame are conducted inPhilippine Peso (₱). Unagame supports the following local payment methods:

• GCash
• Maya (formerly PayMaya)
• GrabPay
• Coins.ph
• InstaPay / PESONet bank transfer
• BDO, BPI, UnionBank online banking
• Visa and Mastercard debit/credit cards

The minimum deposit amount is ₱100. Maximum deposit limits vary by payment method and account tier. Deposits are generally credited to your Unagame account within minutes of confirmation from the payment provider.

4 Withdrawals

Withdrawal requests on Unagame are processed to the same payment method used for the most recent deposit where possible. The minimum withdrawal amount is ₱200.

Processing Times

• GCash / Maya: Typically within a few hours during business hours.
• InstaPay / PESONet: Usually same business day or next banking day.
• Bank transfer (BDO / BPI / UnionBank): 1–2 banking days.
• Visa / Mastercard: 3–5 banking days depending on the issuing bank.

Unagame reserves the right to delay or withold a withdrawal pending completion of identity verification or a review triggered by unusual account activity. In all cases, players will be informed of the reason for any delay.

5 Betting Rules

The following general betting rules apply to all sports betting markets available on Unagame, including boxing, volleyball, MA, and virtual sports:

Bet Acceptance

Bets are accepted at the odds displayed at the time of placement. Unagame reserves the right to limit or refuse any bet at its discretion. Once a bet is confirmed, it cannot be cancelled or amended by the player.

Void Bets

A bet may be declared void in the following circumstances:

• The event is cancelled and not replayed or rescheduled within a defined period.
• The bet was placed on incorrect odds resulting from a manifest error.
• A result is subsequently overturned to a No Contest, No Decision, or disqualification under conditions specified in the individual market rules.

Void bets are refunded in full to your Unagame wallet. Void bets within parlays are typically treated as non-runners, reducing the parlay leg count accordingly.

Live Betting

Live in-play betting is subject to additional rules. Unagame reserves the right to suspend live markets at any time during event without prior notice. Bets placed after the outcome of an event or specific period has already been determined — whether due to a technical delay or otherwise — may be declared void at Unagame's discretion.

6 Bonuses & Promotions

Unagame offers various bonuses and promotions to new and existing players. All offers are subject to the following general conditions unless the specific promotion terms state otherwise:

• Bonuses must be claimed within the eligibility window stated in the promotion.
• Bonus funds are non-withdrawable until the applicable wagering requirement has been met.
• Standard wagering requirements range from 5x to 30x the bonus amount, depending on the offer type.
• Bonus funds expire if not used or wagered within the stated validity period (typically 7–30 days).
• Unagame reserves the right to withdraw or modify any promotion at any time without prior notice.
• Only one promotional offer may be active per player account at any time, unless otherwise stated.
• Abuse of promotional offers — including but not limited to using multiple accounts to claim the same bonus — will result in forfeiture of bonus funds and may lead to account suspension.

7 Prohibited Conduct

The following actions are strictly prohibited on the Unagame platform and will result in immediate investigation, account suspension, and potential permanent closure:

• Creating more than one account on the platform.
• Using or attempting to use software, bots, scripts, or other automated tools to place bets or interact with the platform.
• Exploiting software errors, glitches, or pricing mistakes to gain an unfair advantage.
• Engaging in match-fixing, insider betting, or any form of sports corruption.
• Money laundering or using the platform to facilitate any illegal financial activity.
• Threatening, harassing, or abusing Unagame staff or other players in any form.
• Providing false identification or fraudulent payment information.
• Sharing login credentials with others or allowing third parties to use your account.

Unagame cooperates fully with Philippine law enforcement authorities and regulatory bodies when required. Any suspicious activity detected on the platform may be reported to the relevant authorities.

8 Account Suspension & Closure

Unagame reserves the right to suspend or permanently close any player account at its discretion if there is a reasonable belief that the account has been used in violation of these terms, applicable law, or regulatory requirements.

In cases where an account is closed due to a breach by the player, any remaining balance — including bonus funds and any winnings derived from fraudulent activity — may be withheld or forfeited. Players who believe their account has been suspended in error are entitled to appeal by contacting our support team.

Players may also voluntarily close their own Unagame account at any time by contacting support. Any real-money balance remaining at the time of voluntary closure will be returned to the player after satisfying all applicable requirements.

9 Responsible Gaming

Unagame is committed to providing a safe gaming environment. We believe that gambling should be entertaining and done within a player's means. The following tools are available to all Unagame players:

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your account.
• Session Time Reminders: Receive notifications when you've been playing for an extended period.
• Self-Exclusion: Temporarily or permanently block your access to the platform.
• Reality Checks: Periodic pop-up reminders showing time spent and activity on your session.

If you feel that gambling is negatively affecting you or someone you care about, please visit our Responsible Gaming page for support resources and further guidance. Unagame takes this seriously — these tools are not optional extras, they are built into the platform for a reason.

10 Privacy & Data

Your personal data is collected and processed in accordance with the Unagame Privacy Policy, which forms part of these Terms and Conditions. By registering on Unagame, you consent to the collection and use of your personal information as described in the Privacy Policy.

Unagame will never sell your personal data to third parties for marketing purposes. Data is shared only with regulated third parties where required for payment processing, identity verification, or compliance with legal obligations under Philippine law.

11 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, Unagame's total liability to any player arising from or in connection with the use of the platform shall not exceed the total deposits made by that player in the 12 months preceding the event giving rise to the claim.

Unagame shall not be liable for losses or damages arising from:

• Technical failures, internet outages, or interruptions beyond our reasonable control.
• Unauthorised access to your account as a result of your failure to protect your credentials.
• Inaccurate information provided by the player during registration or KYC.
• Any decision made by a player based on information found on the Unagame platform that is not guaranteed to be real-time accurate.

12 Changes to These Terms

Unagame reserves the right to update or amend these Terms and Conditions at any time. When significant changes are made, players will be notified via email or an in-platform notification. Continued use of the Unagame platform after any amendment constitutes acceptance of the updated terms.

It is your responsibility to check these terms periodically. If you do not agree with a material change, you should stop using the platform and contact support to arrange the return of any real-money balance in your account.

13 Governing Law & Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from the use of Unagame that cannot be resolved through our internal support process shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

For disputes related to bet settlement or platform decisions, players are encouraged to submit formal complaint through the Unagame support channel in the first instance. Unagame aims to resolve all complaints within 5 business days of receipt. If a resolution cannot be reached internally, players may escalate their complaint to the relevant Philippine regulatory authority.